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Parts & Service

Convenient Parts Ordering with JLG Online Express

Blog Posts - Aug 21

Convenient Parts Ordering with JLG Online Express

Nancy DeZarn
Marketing Manager
JLG Industries

Equipment uptime directly impacts a company’s revenue. This means that when downtime does occur, whether for planned maintenance or for unexpected issues, convenient access to aftermarket parts and services can get a machine back to work as quickly as possible. 

In today’s on-demand world, equipment owners and users have come to expect the “Amazon effect” from OEMs (original equipment manufacturers) and parts suppliers — 24/7 convenience of getting the replacement components they need, when they need them. 

So, convenience is exactly what JLG® Online Express, a fully stocked, easy-to-use online parts ordering and inventory system, is designed to deliver.

What is Online Express?
Online Express is an efficient, user-friendly e-Commerce site that’s open for business around-the-clock. The site’s functionality focuses on usability and findability. It gives customers the ability to search for parts by serial number, description or part number via mobile, tablet and desktop devices, providing a quick, convenient purchasing experience. 

Its key features include:

  •  Mobile-friendly interactive manuals that can be searched by serial number
  • Access to an expansive parts inventory, including competitive and non-aerial equipment items to service your entire fleet
  • Visibility into parts availability
  • Shopping cart for viewing orders and quick checkout
  • Freight quoting on entire order freight costs
  • A Shopping list that makes reordering common parts faster and easier

And making it even easier to do business with JLG, customer orders are simplified through one purchase order, one invoice and one shipment.

Online Express’ Parts Inventory
Online Express is designed to be a convenient, one-stop place for customers to shop for JLG parts and accessories. Providing an additional parts solution for JLG customers with mixed fleets, Online Express also offers replacement components for over 60 competitive models, including boom lifts, scissor lifts and telehandlers. 

How do we do that? By offering three distinctive lines of parts that include branded components, competitive and non-Access equipment parts (ex. skid steers, track loaders, wheel loaders, excavators, backhoe loaders, etc.) for mixed-fleet repairs, as well as commonly needed parts, accessories and supplies, such as fire extinguishers, batteries and pallet forks, to make sure all our customers’ needs are met.

JLG Genuine Parts
This line of factory-approved parts is thoroughly tested and carefully selected by JLG engineers to ensure original specs are met, optimizing equipment productivity. These parts set the standard for superior performance, as well as contribute to the maximum resale value of our customers’ equipment.  

JLG Genuine Parts are backed by a 6-month warranty. And knowing the equipment inside and out, we have always have an expansive parts inventory of JLG Genuine Parts available through JLG distributors, strategically located Parts Distribution Centers and a network of regional Service Centers to keep our customers’ machines up and running.

For our customers managing mixed fleets, MaxQuip from JLG provides them with the convenience of purchasing a variety of diverse, high-quality parts for an entire equipment fleet from a single, reliable, industry resource. 

Today, the MaxQuip parts line carries over 18,000 SKUs across 50+ product categories, even stocking parts for more than 70 other brands including:

  • Genie
  • Skyjack
  • Snorkel
  • MEC
  • Terex
  • Gehl
  • JCB
  • Ingersoll Rand and Dana
  • Haulotte
  • Case

MaxQuip parts have the same form, fit and function as parts from original equipment manufacturers (OEMs). New SKUs are added daily, and product categories keep expanding to provide our customers with a greater breadth and depth of stocked parts than any other OEM. This means that JLG can provide customers with the right solutions at the right time for all their fleet needs. 

JLG Reman Parts
JLG Remanufactured (Reman) Parts are reliable, factory-approved parts that provide an economical way to keep machines in working order, especially for repairing older equipment. 

JLG Reman Parts, which including the following, come with a 1-year warranty:

  • Platform rotators
  • Hydraulic swivels
  • Controllers
  • Electrical systems
  • Battery chargers
  • Sevcon systems
  • ZF axles
  • Ford engines
  • GM engines
  • Deutz engines

Maximize Fleet Uptime
Uptime matters, and when you’ve got a fleet of machines to keep up and running, juggling parts sources can be a challenging — especially when equipment is down in the field. But with JLG Online Express, customers don’t have to search multiple places for the parts they need; we have the industry’s largest inventory of original equipment manufacturer (OEM) and competitive parts, available at any time on any day of the week. 

Offering the convenience of sourcing parts for an entire fleet from one place, saving time and money, and providing optimized delivery times from JLG’s East and West Coast parts distribution centers, JLG makes it easy for customers to get the parts they need, fast. Customers can rely on JLG for all of their parts requirements, regardless of brand — whenever they need us.

To learn more about JLG’s aftermarket solutions, including the most current technical support, parts, training and product/service information, click here

Want to buy parts online today? For convenient access to thousands of quality OEM equipment replacement parts. including JLG Genuine, competitive and reman parts: attachments, accessories, forklift parts and more, shop here

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