Work with a JLG® Authorized Service Provider to Improve TCO, ROI

Maintaining access equipment such as mobile elevating work platforms (MEWPs) and telehandlers is crucial for businesses that rely on them, as it ensures safety, efficiency and productivity. To help, JLG has established a nationwide network of Authorized Service Providers that provides customers with top-quality support throughout the lifecycle of its equipment, improving your total cost of ownership (TCO) and return on investment (ROI).

Working with a JLG Authorized Service Provider benefits equipment owners and operators. Here’s how…

Access Expert Knowledge and Training

When you bring your JLG equipment to an Authorized Service Provider, you can be confident that technicians with in-depth, current knowledge of your specific machine are handling it. JLG Authorized Service Providers receive comprehensive service training on all JLG^® equipment models through JLG University, JLG's dedicated training platform. The technicians at these service centers are updated with the latest developments in JLG equipment through ongoing support from District Service Managers.

Access to One-Stop Shopping for Aftermarket Parts

JLG Authorized Service Providers can access JLG's customer support systems, including JLG Online Express for parts ordering and information and JLG's technical experts. This means they can act as an extension of your service team, quickly diagnosing issues, ordering necessary parts and completing repairs efficiently. The result is reduced equipment downtime and improved operational productivity.

Working with a JLG Authorized Service Provider gives you access to JLG Genuine Parts. These parts are designed to match the original specifications of your equipment, ensuring the right fit and optimal performance. These providers also have access to JLG Reman Parts, which offer a cost-effective solution for maintaining your older equipment without compromising quality.

If your fleet is comprised of multiple brands and different types of equipment, MaxQuip parts are also available through JLG Authorized Service Providers. This saves you time and money by getting all of your parts from a single source. Many of these providers are also equipped to service various brands of access equipment. This means you can use a single service provider for all your MEWPs and telehandlers, regardless of the manufacturer, to simplify your maintenance processes and reduce costs.

Access to Comprehensive Service Offerings

JLG Authorized Service Providers offer various services to meet all your equipment needs, including warranty work. They can perform warranty repairs on-site and handle all the necessary paperwork. This local, streamlined approach to warranty service can save you time and hassle, getting your equipment back in operation more quickly. They also provide local parts support, which can be crucial when you need same-day parts availability to minimize downtime.

These providers are equipped to perform various inspection services, including pre-delivery and annual equipment inspections, and can assist with scheduling, completing and documenting this work. This helps you comply with equipment ownership requirements and maintain safe operating conditions.

Outsourcing repairs can keep your shop efficient if your business has limited or overtaxed in-house service capabilities. JLG Authorized Service Providers also offer mobile and in-shop repair services, providing flexibility to meet your specific needs and minimize disruption to your operations.

Access to Long-Term Equipment Care

By consistently working with a JLG Authorized Service Provider, you're investing in the long-term care of your equipment. These providers can help you develop and implement preventive maintenance schedules, potentially catching and addressing minor issues before they become major problems. This proactive approach can extend the life of your equipment and improve its resale value.

Access to a Trusted Partner

Partnering with a JLG Authorized Service provider offers numerous benefits for equipment owners and operators. From expert knowledge and access to genuine parts to comprehensive service offerings and efficient warranty handling, these providers can keep your JLG equipment — and potentially your entire access equipment fleet — operating at peak performance, improving your overall TCO and long-term ROI.

For businesses operating in multiple locations, the JLG Authorized Service Provider network offers consistency in service quality. No matter where your equipment is located, the local Authorized Service Provider adheres to JLG's high standards of service and expertise.

By choosing to work with a JLG Authorized Service Provider, you're not just getting a repair service; you're gaining a knowledgeable, trusted partner committed to supporting the safety, efficiency and longevity of your machines.

To find a JLG Authorized Service Provider, visit JLG.com/ServiceProviderLocator.

Do you want to stay up-to-date with industry news and issues similar to this? Make sure you subscribe below to receive monthly updates from #DirectAccess with newly posted content so you never miss important information.