Online Express + ClearSky Smart Fleet™: Streamlined JLG® Aftermarket Solutions

When it comes to IoT (Internet of Things), integrating systems is crucial to success. At JLG, that integration is at the heart of our digital strategy — creating a unified connection with one consistent data thread that ties everything together.

With a single JLG^® login, users gain valuable insights into their fleet’s performance without being overwhelmed by raw data. And, all of this can be accomplished in one place: Online Express. That’s because ClearSky Smart Fleet™ is fully integrated into JLG’s 24/7 e-Commerce site and aftermarket resource hub, providing you with streamlined access to all the support resources you need to care for and maintain your fleet.

Let’s take a look…

When one of your machines reports a diagnostic trouble code (DTC) in ClearSky Smart Fleet, you can click directly from your dashboard to the corresponding Knowledge Base article in Online Express. These articles not only explain the code but also provide step‑by‑step instructions for resolving it. In some cases, they even include part references, helping you quickly identify the components needed to complete a repair.

This type of direct linkage converts error codes into actionable guidance, helping reduce downtime and simplify maintenance workflows. And because these resources are available under one login through Online Express, you’re not jumping between multiple systems or logins — everything you need is already connected in a single platform.

Online Express, known primarily as a source for aftermarket parts, is a full lifecycle management and productivity tool. ClearSky Smart Fleet now sheds light on the many robust features that already exist within Online Express, making the site an all-in-one hub for comprehensive asset and fleet ownership. The system provides daily operational value by surfacing actionable fault codes, linking directly to troubleshooting resources, streamlining access to manuals, bulletins and pick lists, as well as accelerating parts ordering.

Here's how: From ClearSky Smart Fleet’s asset detail pages, you can seamlessly navigate to model‑, asset- and serial number‑specific technical publications like the machine’s Operator and Service manuals, service and safety bulletins and parts pick lists within Online Express. The pick list, for instance, displays the parts originally installed on the machine when it was manufactured. You can quickly identify needed components and add them directly to your cart, providing efficient and accurate parts ordering.

Importantly, this navigation is designed so you don’t “lose your place” — you can move between fleet information in ClearSky Smart Fleet, like DTCs, and support tools, like Knowledge Base articles and 3-D schematics, in Online Express without disrupting your workflow.

The benefits extend far beyond standard machine connectivity or simple parts ordering. By combining ClearSky Smart Fleet’s actionable data with the expanded capabilities of Online Express, JLG is redefining what digital fleet management looks like. With one login and one connected workflow, fleet owners gain a powerful tool that supports uptime and productivity.

And, we’re not stopping there. JLG’s long-term plans are to transform Online Express into a single lifecycle ownership hub for deeper integration between the tools and data that fleet managers rely on. This will continue to enhance users' ability to move seamlessly from page to page and resource to resource within the system — all in one connected navigation.

Learn more about ClearSky Smart Fleet at smartfleet.jlg.com.