Invest in JLG® Service Training for Equipment Longevity and Efficiency
Aug 27, 2025
Keeping JLG® access equipment in optimal condition is crucial for maximizing machine productivity and minimizing unexpected downtime. One of the most effective ways to make sure your fleet is properly maintained is through service training.
Investing in access equipment service training through JLG University not only enhances the skills of your technicians but also extends the lifespan of your machinery, improves efficiency and reduces costly repairs. Equipping your workforce with the knowledge and tools needed to perform timely and accurate maintenance ensures that your equipment runs smoothly, efficiently and safely, providing long-term benefits for your bottom line.
The JLG Service training curriculum is designed to equip technicians with the necessary skills and knowledge to properly maintain, troubleshoot and repair JLG equipment. Topics covered in JLG service training courses include several key elements to ensure comprehensive training, including:
Equipment Overview
- Accurately identifying the key differences in the various types of JLG machines, including engine-, electric-, or hybrid-powered boom lifts, towable boom lifts, scissor lifts and telehandlers
- Familiarization with the main components, systems and functions of JLG access equipment
- Safe handling of hydraulic systems, electrical systems and lifting mechanisms
Electrical Systems
- Diagnosis and repair of electrical components, including wiring, fuses, relays and controllers
- Accurately tracing JLG's electrical schematics and applying that knowledge to troubleshooting methods
Hydraulic Systems
- In-depth coverage of JLG’s hydraulic systems, including pumps, valves, hoses and cylinders
- Techniques for diagnosing hydraulic issues such as leaks, pressure irregularities and fluid contamination
- Proper methods for servicing and maintaining hydraulic components to ensure optimal performance
Mechanical Systems
- Basic and advanced maintenance for mechanical components, including engines, drive systems and chassis
- Training on diagnosing mechanical failures and conducting repairs efficiently
Wiring and Control Systems
- Properly reading the machine’s wiring diagrams and how the control systems interface with the equipment
- Servicing and maintaining control panels, joysticks and remote-control systems
Diagnostics and Troubleshooting
- Use of diagnostic tools (such as JLG's ClearSky Smart Fleet™ IoT platform) to identify faults in the equipment
- Troubleshooting techniques to address problems with electrical, hydraulic and mechanical systems
- How to interpret error codes and fault indicators on control panels and displays
Preventive Maintenance
- Procedures for performing routine maintenance tasks to prolong the life of the equipment
- Scheduled maintenance checks, lubrication procedures and part inspections
- Importance of keeping equipment records and documenting maintenance activities
Warranty Work
- Understanding JLG's warranty policies and procedures
- How to ensure work is done according to manufacturer specifications to maintain warranty coverage
Training Tools and Techniques
- Hands-on exercises for diagnosing and repairing a range of issues across different JLG models
- Training on how to properly use JLG’s proprietary tools, manuals and technical support resources
- Training on how to integrate new technology, such as ClearSky Smart Fleet, into service and maintenance routines
- Working through specific scenarios to ensure technicians develop problem-solving and repair skills
- Access to JLG's online platforms, parts catalogs and repair documentation
These elements ensure that JLG-trained service technicians have the technical expertise, safety knowledge and hands-on experience required to effectively service and maintain JLG equipment, ensuring equipment uptime and reliable performance.
Flexible Training Options to Fit Your Needs
JLG offers both online and in-person service training courses to fit different needs. Most service training courses are offered on-site at our state-of-the-art training centers and proving grounds in McConnellsburg, Pennsylvania, or Houston, Texas. Features of our training facilities include:
- Four-acre outdoor proving grounds that recreate a working construction job site with mixed terrain, simulated obstacles and hazards to avoid, as well as aerial work platform targets
- Expanded four-bay service training facility with 30-ft-high ceilings
- Three classrooms, each of which can accommodate up to 24 people, and include a large projection screen and dual HD monitors to ensure students see and hear every part of the lesson
- Lift and access virtual equipment simulators that employ advanced gamification learning to familiarize students with the controls and operation of equipment
Selected service training is also offered online at JLG University. Customized training may be available, as well as on-site training conducted at a customer's facility. Contact the JLG Training team via email at [email protected] or via phone at 877-554-5438 to learn more about these options.
To learn more about JLG training options, or to register for a class, visit jlg.com/training.
Product Training Manager