11 Advantages of JLG® Service Training Programs

Investing in service training is one of the most effective ways to enhance the longevity and performance of your access equipment. Equipping your technicians with the necessary skills and knowledge can help you significantly reduce costly downtime, prevent unexpected breakdowns and avoid expensive repairs. Proper service training also ensures that your equipment is maintained to the highest standards, helping to maximize efficiency, increase productivity and protect your long-term investments.

With a well-trained service team, you can tackle issues proactively, improve safety protocols and keep your operations running smoothly, ultimately driving better outcomes for your business.

Expert-Led Service Training Courses

Whether you are looking for your service technicians to be able to perform basic maintenance on your JLG^® equipment or to learn how to troubleshoot these machines’ hydraulic and electrical systems, JLG has comprehensive, expert-led service training courses for your team available through JLG University.

With machine-specific classes for both mobile elevating work platforms (MEWPs and telehandlers), here’s why investing in JLG service training courses is so beneficial for your workforce:

1. Increased Expertise and Skills

JLG service training provides in-depth knowledge of the company’s equipment, systems and components, ensuring technicians become experts in diagnosing, maintaining, and repairing JLG machines. This technical expertise is crucial for efficiently addressing issues and minimizing downtime.

2. Improved Safety

The training focuses heavily on safety practices for the technicians. By learning proper safety protocols, including how to handle electrical, hydraulic, and mechanical systems safely, technicians reduce the risk of accidents and injuries during repairs or maintenance.

3. Enhanced Efficiency

Technicians who complete JLG’s training courses are better equipped to perform repairs and maintenance tasks more efficiently. This results in quicker diagnostics and problem-solving, ultimately reducing equipment downtime for businesses and improving overall productivity.

4. Higher Quality Repairs

Training ensures that technicians follow manufacturer-approved procedures, which leads to higher quality repairs. Well-trained technicians can avoid making costly mistakes, such as misdiagnosing problems or skipping important steps during service.

5. Cost Savings for Employers

Businesses benefit from the trained workforce by reducing costly repairs, equipment downtime, and the need for repeated service calls. Technicians trained by JLG can accurately assess and address issues, preventing small problems from escalating into major ones that require expensive fixes.

6. Professional Development

JLG’s training often results in qualification demonstrating a technician's expertise in servicing JLG equipment. This distinction can enhance a technician's career prospects by giving them a competitive edge in the job market. It also reflects a commitment to professionalism and ongoing learning.

7. Compliance with Manufacturer Guidelines

By following JLG’s training curriculum, technicians ensure they adhere to the manufacturer’s guidelines for maintenance and repair. This is important for maintaining the validity of equipment warranties and ensuring the equipment operates according to JLG’s standards.

8. Access to JLG Resources

Technicians who undergo training gain access to JLG’s Online Express, 2D/3D interactive schematics, equipment manuals and diagnostic software, which are essential for accurately diagnosing and fixing equipment issues. This access ensures they have up-to-date information and the proper resources to perform repairs efficiently.

9. Adaptability to New Technologies

As JLG continues innovating, service technicians must stay updated on new equipment models, technologies and systems. Training courses ensure that technicians are familiar with the latest JLG products and innovations, enabling them to service even the most advanced machines.

10. Empowerment and Increased Retention

Training empowers technicians with the skills and knowledge they need to excel in their roles. Additionally, ongoing training opportunities can improve technician retention by fostering a sense of growth and development within the company.

11. Customer Satisfaction

Well-trained technicians can provide faster, more accurate services, increasing customer satisfaction. This can improve the reputation of service providers and contribute to repeat business.

By taking JLG service training courses, technicians improve their skills and knowledge, and contribute to the overall efficiency, safety and profitability of the businesses they work for. Ultimately, these courses help technicians provide better service, enhance their careers and maintain JLG equipment to the highest standards.

Find the right course for you at JLG University.