JLG® Visual Remote Assistant Enhances Technical Support, Helps Reduce Equipment Downtime

Technology to increase technicians’ confidence and to facilitate efficient problem resolution

McConnellsburg, PA (March 26, 2026) — JLG Industries, Inc., an Oshkosh Corporation business [NYSE:OSK] and a leading global manufacturer of mobile elevating work platforms (MEWPs) and telehandlers, announces the new JLG^® Visual Remote Assistant, an innovative technical support solution designed to help technicians more efficiently troubleshoot equipment, improve uptime and deliver an enhanced service experience. The Visual Remote Assistant enables JLG technical support experts to connect directly with technicians in the field through a live, real-time visual session using a smartphone or mobile device. By accessing a secure link sent via text or email, technicians can instantly share their view of the equipment with JLG support professionals — no apps or downloads required.

“Every minute of downtime impacts productivity and profitability,” says Travis Myers, director of customer support, JLG. “The Visual Remote Assistant allows our team to see exactly what technicians are seeing, enabling faster diagnosis, clearer guidance and more efficient resolution of service issues.”

Real-Time Visual Support Improves Efficiency

Traditional phone-based troubleshooting can lead to guesswork and longer service calls. The Visual Remote Assistant allows JLG technical support representatives to provide step-by-step visual guidance during a live session. Support agents can remotely circle, or point to components on the technician’s device screen, helping quickly identify critical issues that may be difficult to find.

Visual Remote Assistant is simple and easy to use; the intuitive interface requires minimal training. After joining a session and granting camera access, technicians have JLG support agents with them to guide them to specific component locations and provide visual cues to help diagnose issues in real time, thereby resolving issues more accurately, improving first-call resolution rates and reducing repeat service calls.

The JLG Visual Remote Assistant reinforces JLG’s commitment to supporting customers across the entire equipment lifecycle. By leveraging advanced technology to improve service capabilities, JLG helps customers maintain higher equipment uptime, improve operational efficiency and maximize return on equipment investment.

“By providing visual confirmation and guidance, the Visual Remote Assistant helps technicians identify and resolve problems more quickly, reducing machine downtime and minimizing unnecessary service visits,” says Myers.

JLG’s Visual Remote Assistant capability is currently available for customers in North America; performance may vary depending on the mobile device and connectivity.

For more information on JLG products and services, visit JLG.com.

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About JLG

JLG Industries, Inc. is a world-leading designer, manufacturer, and marketer of access equipment. The Company’s diverse product portfolio includes leading brands such as JLG^® mobile elevating work platforms; JLG^® and SkyTrak^® telehandlers and rotary telehandlers; and an array of complementary accessories that can increase the versatility and efficiency of these products. JLG is an Oshkosh Corporation business [NYSE: OSK]. For more information about JLG Industries, Inc., visit www.jlg.com, or find us on LinkedIn, Instagram, Facebook and YouTube.

About Oshkosh Corporation

At Oshkosh (NYSE: OSK), we make innovative, purpose-built vehicles and equipment to help everyday heroes advance communities around the world. Headquartered in Wisconsin, Oshkosh Corporation employs over 18,000 team members worldwide, all united behind a common purpose: to make a difference in people’s lives. Oshkosh products can be found in more than 150 countries under the brands of JLG^®, Pierce^®, MAXIMETAL, Oshkosh^® S-Series^™, McNeilus^®, IMT^®, Jerr-Dan^®, Frontline^™ Communications, Oshkosh^® Airport Products, Oshkosh AeroTech^™, Oshkosh^® Defense and Pratt Miller. For more information, visit oshkoshcorp.com. ^®, ^™ All brand names referred to in this news release are trademarks of Oshkosh Corporation or its subsidiary companies.

Forward Looking Statements

This news release contains statements that the Company believes to be “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact, including, without limitation, statements regarding the Company’s future financial position, business strategy, targets, projected sales, costs, earnings, capital expenditures, debt levels and cash flows, and plans and objectives of management for future operations, are forward-looking statements. When used in this news release, words such as “may,” “will,” “expect,” “intend,” “estimate,” “anticipate,” “believe,” “should,” “project,” “confident” or “plan” or the negative thereof or variations thereon or similar terminology are generally intended to identify forward-looking statements. These forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties, assumptions and other factors, some of which are beyond the Company’s control, which could cause actual results to differ materially from those expressed or implied by such forward-looking statements. These factors include the possibility that the parties will fail to obtain necessary regulatory approvals or to satisfy any of the other conditions to the proposed transaction; potential negative effects relating to the announcement of the proposed transaction; failure to realize the expected benefits of the transaction or expected synergies; difficulties in predicting results of operations of an acquired business; the cyclical nature of the Company’s access equipment, fire apparatus, refuse and recycling collection and air transportation equipment markets, which are particularly impacted by the strength of U.S. and European economies and construction seasons; the Company’s estimates of access equipment demand which, among other factors, is influenced by historical customer buying patterns and rental company fleet replacement strategies; the strength of the U.S. dollar and its impact on Company exports, translation of foreign sales and the cost of purchased materials; risks related to the collectability of receivables, particularly for those businesses with exposure to construction markets; risks associated with international operations and sales, including compliance with the Foreign Corrupt Practices Act; and risks related to the Company’s ability to successfully execute on its strategic road map and meet its long-term financial goals and other risks, uncertainties, assumptions and other factors impacting future results of the Company.