Service

JLG Warranty

Get Reliable Coverage with a JLG Warranty

JLG is committed to designing and building equipment that delivers excellent productivity and long life. That's why we back our equipment with a strong warranty program, ensuring our customers have dependable support and protection for their investment. Each JLG warranty plan is crafted to cover essential components and support productivity on the job.

JLG Australia Warranty

JLG Industries Australia warrants all new products for a period of one year covering both parts and labour.

Over and above our Standard Warranty, JLG Industries Australia warrants our ES Scissor Lifts for a period of 2 years and our Telescopic Material Handlers for 2 years or 2000 hours, whichever comes first.

In addition, JLG further warrants the structural elements of each new Boom Lift, Scissor Lift, Vertical Mast Lift (excluding LiftPod), Trailer Boom Lift and Telescopic Material Handler for 5 years.

Warranty Mission Statement

The JLG Warranty will provide world-class service to our customers by streamlining our processes to minimise redundancy and manual effort for our customers. We will strive to understand the needs of all customers, translate those needs to process changes, use systems to gain efficiencies in our processes and ensure all customers are well informed.

JLG Warranty will lead the way in data collection, analysis and reporting to drive corrective actions through proper channels within the organisation. We will be persistent in our responsibility to identify opportunities that will continue to improve warranty operations.