. . .
. .
.
JLG Ground Support: Tech Support Service Tip
.
Tech Support Service Tip
.
. How to Activate the AWP Drive Orientation System .
. On newer JLG® aerial work platforms, there is an orientation switch installed on the platform control box. The drive orientation system is activated if the machine is swung to the side past the rear tires. Check out our short YouTube video, which provides instructions on how to initiate the drive function. Supplemental details can be found in your operator and safety manuals.

Still need tech support? Visit our Call Center or call 877-JLG-LIFT (554-5438).

.
.
.
. . .
.
.
.

Aftermarket Parts
Featured Part
Competitive Decals – Safety Decals
JLG is excited to introduce our next generation in aftermarket replacement parts, JLG Competitive Parts – Safety Decals. This new offering provides quality Safety Decals, held in stock, for a range of competitors.

Let JLG assist in optimizing your resources through time savings, order and vendor consolidation, and reduced freight costs with highly competitive part prices.

Have an account with JLG? Visit Online Express to order your Competitive Safety Decals today.


.
JLG Ground Support: Aftermarket Parts
 
Part Name
Competitive Safety Decals
 
.
.
. . .
.
JLG Ground Support: Training Schedule
 
Training Schedule

The training schedule for 2013 is out and we’ve added new classes!

Take note of the new RS Series Scissor Lift training course being held in February. This course provides a machine overview for the new RS Series as well as machine operation, mechanical and electrical components. Look for the E-learning module of this course in the near future.

For more information on training pricing, email the JLG Training Department or call 1-877-JLG-LIFT for a quote. To register, download the Training Form (60 KB PDF) and fax to JLG TRAINING at 1-717-485-6013.

Classes are Filling Up!

The following classes are almost full, so secure a spot before it’s too late.

Electric Lift Service Training
12 Spots Left
December 4 – 6, 2012
Riverside, CA

Train the Trainer
12 Spots Left
December 11 – 13, 2012
Las Vegas, NV

Boom Lift Service Training
9 Spots Left
December 11 – 13, 2012
Houston, TX


Boom Lift Service Training
January 29 – 31, 2013
Nashville, TN

February 26 – 28, 2013
Riverside, CA

Technician Fundamentals Training
January 29 – 31, 2013
Houston, TX

Electric Powered Boom Lift Service Training
February 5 – 7, 2013
McConnellsburg, PA

 
 



ES and RS Scissors Service Training

The ES Scissors (SL202) class is one-and-a-half days in length and will be held on Tuesdays at 8 a.m. and end on Wednesdays at 12 p.m.

The RS Scissors (SL203) class starts on Wednesdays at 1 p.m. and ends at 5 p.m. on Thursday. If you want to attend both of these classes, you will need to enroll in each class separately.

ES Series
February 12 – 13, 2013
Houston, TX

RS Series
February 13 – 14, 2013
Houston, TX

Ultra Boom Service Training
Models 1200SJP, 1350SJP and 1250AJP
*Boom Lift Class (BL202) is a prerequisite.

February 5 – 7, 2013
Houston, TX

Electric Lift Service Training
January 29 – 31, 2013
Nashville, TN

February 26 – 28, 2013
Atlanta, GA

Train the Trainer
January 22 – 24, 2013
Las Vegas, NV

February 5 – 7, 2013
Atlanta, GA

February 26 – 28, 2013
Houston, TX


Download the 2012 Training Schedule (248 KB PDF) and the 2013 Training Schedule (260 KB PDF) or check out our online courses.

 
.
. . .
.
.
.
New Addition to JLG Service Provider Network
.
In the News
New Addition to JLG Service Provider Network
We are pleased to announce the appointment of RW Industrial Service Ltd. as a service provider for the area of Moose Jaw, SK, Canada. As a JLG Authorized Service Provider, they are an extension of our company to help with your repair and service needs.

Phone: 306-691-0930
Email: rwindustrial@sasktel.net

1621 Stadacona St. West
PO Box 1630
Moose Jaw, SK S6H 7K7

.
 
.
How to Return Warranty Parts
.
How to Return Warranty Parts
When returning parts for warranty claims, it's important to include the paperwork in the box. Including the service bench claim paperwork will help ensure that the parts are checked back into the system quickly upon their return. Parts received with paperwork will be processed right away. Those lacking the correct documents will delay the process, and the warranty department may never know to whom the part belongs. We greatly appreciate your support in helping us improve this process!

Follow these instructions to print off the proper documents from service bench:
Print a Packing List in 3 Steps (137 KB PDF)


.
.
.
. . .
JLG Ground Support
.