March 2015 Ground Support E-Newsletter
Check out our latest tech tip, aftermarket part and training schedules.
JLG Ground Support
  March 2015
JLG Ground Support Newsletter
In This Issue
Fuel Filter Service Alert
Reverse Sensing System
Service and Safety Training
Training Schedule
Inspecting Truck Shipments
Trivia Challenge
Fuel Filter P/N 70024315
(Also Included in Filter Kits 1001150521 & 1001150522)
Models Affected: JLG G10-55A and JLG G12-55A Telehandlers
Tech Tip
Cummins Inc. has advised JLG that the bond attaching the filter shell to the filter nut plate may fail, resulting in a potential separation of the shell from the fuel filter nut plate. If this occurs, the engine will stall without warning and will not restart until the fuel filter is replaced. Download service letter 15-04 (41 KB PDF) to learn more about this issue and how to resolve it.

Please contact your Regional Service Manager or a JLG service representative if further information is required.

Still need tech support? Call 877-JLG-LIFT (554-5438).
Featured Part
Ground Support Aftermarket Parts
Reverse Sensing System

Traveling in reverse on a busy job site can create a hazard due to limited visibility. The reverse sensing system detects objects in the path of the machine and notifies the operator with an audible alert when an object is within relative distance of the reversing machine’s path.

Visit Online Express or call 877-JLG-LIFT (554-5438) for the list of select parts and special pricing.

Part Name: Reverse Sensing System (276 KB PDF)

Part Number: Various

Service Training
Service Training courses provide your personnel with an understanding of the construction, operation and maintenance of JLG equipment. Successful completion of this course (passing grade of 80 percent or better) qualifies graduates to perform periodic inspections, prescribed maintenance and warranty repairs on specific JLG equipment.

Ground JLG University

Safety Training

The JLG Train-the-Trainer course is a three-day course that provides an update to operator qualifications on both aerial work platforms (AWPs) and telehandlers and also includes the necessary training to conduct operator training programs.

Visit JLG University to learn more about our training programs. For pricing inquiries, email the JLG Training Department or call 877-JLG-LIFT (554-5438) for a quote.

Download the 2015 Training Schedule (491 KB PDF) to learn more.

Classes are Filling Up!

The following classes are almost full, so secure a spot before it’s too late.

Train-the-Trainer (Telehandler Face-to-Face)
7 spots left
March 24-26, 2015
McConnellsburg, PA

ES Scissor Lift Service Training
10 spots left
April 7-8, 2015
McConnellsburg, PA

RS Scissor Lift Service Training
10 spots left
April 8-9, 2015
McConnellsburg, PA

Engine-Powered Boom Lift Service Training
6 spots left
April 28-30, 2015
Riverside, CA

Train-the-Trainer (AWP Face-to-Face)
4 spots left
April 28-30, 2015
Houston, TX

For complete course descriptions and to learn more about training locations, visit JLG University.

Customers Receiving Parts via Truck Shipment
In the news
On occasion, customers may receive damaged parts from truck (LTL) carriers. To ensure an easy and successful damage claim process, note any visual and apparent damage on the receipt as a brief description along with the driver’s signature and any photos, if possible. For example, specific details of the damage, such as “trailer arrived with a load in shifted condition” or “packaging damage is evident on 8 of 20 skids of cardboard boxes,” are helpful.

While it is acceptable to write “Subject to Inspection” on the Bill of Lading, please note that carriers will only accept claims based on the evidence provided when the claim is filed. They may not accept claims where the damage is not noted on the receipt and signed-off by the driver.

JLG Trivia Prize
Take the Challenge!
Vincent Salvatore of Leppo Rents won our February Trivia Challenge. Way to go, Vincent!

Challenge your team with JLG® Trivia to help them learn more about JLG machines, parts and services. In addition to bragging rights around the workplace, one of your teammates could win this month’s prize: a Dakota Mini Tool!
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JLG Industries, Inc.
1 JLG Drive
McConnellsburg, PA 17233 USA
877-JLG-Lift |

An Oshkosh Corporation Company