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June 2016 Ground Support E-Newsletter
Learn how you can save 15 percent on JLG engine oil.
JLG Ground Support
  June 2016
JLG Ground Support Newsletter
In This Issue
•   DEF Specs and Storage
•   Promotion: 15% Off
•   Training Schedule
•   New Northeast Service Center
•   Trivia Challenge
DEF Specifications and Storage
diesel exhaust fluid refractometer
Models Affected: JLG® and SkyTrak® telehandlers equipped with Tier 4F Cummins Engines
Description of Issue: JLG has received reports of DEF-related engine fault codes on JLG® and SkyTrak® telehandlers equipped with Cummins Tier 4F engines.

Resolution: Ensure the DEF (diesel exhaust fluid) solution is the correct specification. Cummins recommends using only DEF solutions that maintain 32.5% (+ or -1.5%) of urea content by weight. The urea content can easily be checked with a refractometer, JLG P/N 70011925. The DEF solution must meet the requirements of International Standard ISO 22241-1 for diesel engines. There is no acceptable substitute.
For engines using Selective Catalytic Reduction (SCR) Systems, operating in the United States and Canada, DEF certified by the American Petroleum Institute (API) is recommended for use. The API certified diesel exhaust fluid symbol will appear on the container or dispensing system to indicate certification.

DEF should be stored in sealed containers, and at 23° to 77°F (-5° to 25°C). Avoid storing containers in direct sunlight to ensure better shelf life.

Please contact your Regional Service Manager or a JLG service representative if further information is required.

Still need tech support? Call 877-JLG-LIFT (554-5438).

Featured Promotion
JLG engine oil
Save 15% on Select JLG Engine Oil When You Order Filter Kits

Keep your fleet at peak performance and avoid costly unscheduled downtime during the busy season. Order model-specific filter kits for your JLG boom, scissor or telehandler today!

Now through June 30, save 15% on select JLG Engine Oil to complete your routine maintenance.
Learn more about this promotion at JLG.com.

Visit Online Express or call 877-JLG-LIFT (554-5438) to order.
Reserve Your Spot Today!
Visit JLG University to learn more about our training programs. For pricing inquiries, email the JLG Training Department or call 877-JLG-LIFT (554-5438) for a quote.
JLG University

Download the 2016 Training Schedule. (329 KB PDF)

Classes Are Filling Up!

The following classes are almost full, so secure a spot before it’s too late.

Blended Train-the-Trainer
10 spots left
July 25 – August 25, 2016
McConnellsburg, PA

ES Scissors Service Training
8 spots left
August 2 – 3, 2016
McConnellsburg, PA

Ultra Boom 1200SJP, 1350SJP and 1250AJP Service Training
9 spots left
August 9 – 11, 2016
Riverside, CA

Boom Engine Powered Service Training
9 spots left
June 28 – 30, 2016
Oshkosh, WI

For complete course descriptions and to learn more about training locations, visit JLG University.

Introducing the JLG Northeast Service Center
JLG Northeast service center
JLG customers in the northeast have a new service branch for all their parts, repair and maintenance needs. Aerial Force—located in Hagerstown, MD—is now the JLG Northeast Service Center. This fully equipped location will deliver enhanced service capabilities and faster response times to all customers in the region.

April Winner Announced
Jim Crowley of Titan Machinery won last month’s challenge. Congratulations, Jim!

Challenge your team with JLG® Trivia to help them learn more about JLG machines, parts and services. In addition to bragging rights around the workplace, one of your teammates could win this month’s prize: a JLG® stoneware caddy and carpenter pencils!

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JLG Industries, Inc.
1 JLG Drive
McConnellsburg, PA 17233 USA
877-JLG-Lift | www.jlg.com

An Oshkosh Corporation Company