July 2012


	Tech Support Service Tip
	Handheld Analyzers
	JLG has made two different shaped analyzers over the years—square and T-shaped. Our handheld analyzers are used for diagnostic programming and troubleshooting on aerial work platforms. Both will perform the same functions and work on all machines that accept an analyzer. These should not be confused with the “calibrator” that is used on Sevcon motor controllers, as that is totally different and not compatible. Still need tech support? Visit our Call Center or call 877-JLG-LIFT (554-5438).

Aftermarket Parts

Online Express Feature: Mass Upload
Have a list of parts you need to purchase and wish you didn’t have to key them in one at a time? Problem solved! Try the new Mass Upload feature available on Online Express. It is a fast, easy way to load up to 200 items into a parts order without having to spend the time keying them in by hand.

Simply select the ‘Item Upload’ option under the ‘Parts’ header on Online Express and follow the easy instructions. You can even download a sample file to show you how the data should be formatted. Simply click ‘browse’ and scan your computer to find the file and then click ‘Upload items.’ This takes you right to your Shopping Cart with the items already added.

Item Upload. One more way JLG is looking out for you!

Have an account with JLG? Visit Online Express to order parts and try out the new Mass Upload feature.

Training Schedule

JLG Training has available the 340AJ Service Training Class. This two-day class will cover the machine’s mechanical, hydraulic and electrical systems. The classes are offered August 7 – 8, 2012, in Houston, TX, and November 13 – 14, 2012 in Riverside, CA.

For more information on training pricing, email the JLG Training Department or call 1-877-JLG-LIFT for a quote. To register, download the Training Form (60 KB PDF) and fax to JLG TRAINING at 1-717-485-6013.

Classes are Filling Up!

The following classes are almost full, so secure a spot before it’s too late.

Train the Trainer
5 Spots Left
Sept 18-20, 2012
Riverside, CA

Electric Lift Service Training
2 Spots Left
July 31 – August 2, 2012
McConnellsburg, PA

12 Spots Left
August 14 – 16, 2012
Riverside, CA

Boom Lift Service Training
August 21 – 23, 2012
15 Spots Left
Oshkosh, WI

Ultra Boom Service Training
August 21 – 23, 2012
9 Spots Left
McConnellsburg, PA

1500SJ Service Training
September 18 – 20, 2012
13 Spots Left
McConnellsburg, PA

Electric Lift Service Training
September 11 – 13, 2012
Atlanta, GA

JLG Telehandler Service Training
September 18 – 20, 2012
Houston, TX

340AJ Service Training
August 7 - 8, 2012
Houston, TX

November 13 – 14, 2012
Riverside, CA

Toucan Service Training
September 25 – 27, 2012
McConnellsburg, PA

Tech Fundamentals Training
August 14-16, 2012
Riverside, CA

Download the 2012 Training Schedule (67 KB PDF) or check out our online courses.

In the News

JLG’s Newest Addition to Service Provider Network

JLG's Service Provider, Palmer Johnson, has added a new area of coverage in Oklahoma. Visit http://pjpower.com/oklahomacity/ to learn more!

Contact Information

5817 SW 21st Street
Oklahoma City, OK 73128 (Coverage: 120 mile radius)
Phone: 405.949.1393

Owner Updates

Online Warranty Registration and Owner Updates

New functionality for Online Express account holders: Warranty Registrations and Owner Updates can now be done online! Simply select JLG Product/Warranty Registration or LiftPod Product/Warranty Registration from the Warranty or Safety menu to begin completing registration documentation for your machine. The online format is easy to use and improves processes for all compared to using paper forms.