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January 2015 Ground Support E-Newsletter
Check out our latest tech tip, aftermarket part and training schedules.
JLG Ground Support
  January 2015
JLG Ground Support Newsletter
In This Issue
Electric Boom Side Swing
SkyGuard™ Control Panel Protection
New Train-the-Trainer Programs
Training Schedule
Online Express Tip
Trivia Challenge
Enabling Jib Side Swing for Electric Booms
Tech Tip
When a new power or ground module is installed in a JLG electric boom, Machine Set Up must be accessed to turn on certain features. One common question that comes into the call center is, "How do I turn on the jib side swing?” To turn on the jib side swing with an analyzer, take the following steps:
  • Enter the code “33271” from the “Access Level 2” menu.
  • Press Enter for the “Access Level 1” menu.
  • Press the “Right Arrow” key to access the “Machine Set Up” menu.
  • Press Enter on “Machine Set Up.”
  • Press the “Right Arrow” key until you find “jib.” Press Enter.
  • Press the “UP” arrow key to change the selection to display “2=side swing.”
  • Shut the machine down so it accepts the change.
Please contact your Regional Service Manager or a JLG service representative if further information is required.

Still need tech support? Call 877-JLG-LIFT (554-5438) or visit JLG.com for additional resources.
Featured Part
SkyGuard™ Control Panel Protection
Ground Support Aftermarket Parts
SkyGuard™ provides the operator and control panel with enhanced protection that does not limit platform workspace or visibility. When the sensor is activated by approximately 50 lb of force or more, SkyGuard stops all functions in use at the time, and its unique reverse functionality—the first feature of its kind in the market—temporarily reverses most functions for a short period of time. SkyGuard is available exclusively from JLG.

View Online Express or call 877-JLG-LIFT for the list of select parts and special pricing.

Part Name: SkyGuard Installation Kit (497 KB PDF)

Part Number: Various

Expanded Train-the-Trainer Programs
To help ring in a new year of success for you and your team, we are excited to announce that our newly updated Train-the-Trainer programs are now offered as three different courses. These classes will help us to better serve your exact needs in learning how to train operators and to deliver more depth and specificity to your learning. These new programs are:
  • Aerial Work Platform and Telehandler Train-the-Trainer (Blended Program)
  • Aerial Work Platform Train-the-Trainer (Classroom Only Program)
  • Telehandler Train-the-Trainer (Classroom Only Program)
Ground JLG University

Visit JLG University to learn more about our online and mobile training programs and to register for upcoming classes. For pricing inquiries, email the JLG Training Department or call 877-JLG-LIFT for a quote.

Download the 2015 Training Schedule (436 KB PDF) to learn more.

Classes are Filling Up!

The following classes are almost full, so secure a spot before it’s too late.

ES Scissor Lift Service Training
8 spots left
Feb. 3 – 4, 2015
McConnellsburg, PA

RS Scissor Lift Service Training
Feb. 4 – 5, 2015
McConnellsburg, PA

Feb. 10 – 12, 2015
McConnellsburg, PA

Engine-Powered Boom Lift Service Training
6 spots left
Feb. 17 – 19, 2015
Atlanta, GA

For complete course descriptions and to learn more about training locations, visit JLG University.

Live Parts Chat Comes to Online Express
Online Express® Tip
When searching for a part using Interactive Manuals, remember that just because you do not see the part you are looking for on the diagram does not mean it is not there. Look on the parts list. Sometimes part numbers are listed but not necessarily illustrated.

Log in to Online Express to try this feature today.

December Winner Announced
Congratulations to Jason Owen from H&E Equipment for winning our December trivia challenge!

JLG Trivia Prize JLG® Trivia is a fun and quick way to challenge your team to learn more about the JLG machines, parts and services that they use during their workday. In addition to bragging rights, one of your teammates could win this month’s prize: Viz Safety Gloves!

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JLG Industries, Inc.
1 JLG Drive
McConnellsburg, PA 17233 USA
877-JLG-Lift | www.jlg.com

An Oshkosh Corporation Company