February 2013


	Tech Support Service Tip
	Service Information Bulletin SIB 12-18
	To: JLG Service Customers/Service Providers Models Affected: JLG ES Scissors built with software prior to P1.4 Subject: Software Update for Units with Sevcon Controllers INFORMATION ONLY Reports from the field indicate that discrepancies in code reporting may occur when a platform control station running software revisions prior to P1.4 is installed on a newer ES Scissor Lift equipped with a Zapi manufactured controller. This combination results in a software communication error between the Zapi controller and the platform control station. In an effort to support control station interchangeability, JLG has created software which will allow platform control station interchangeability between machines equipped with either Sevcon or Zapi controllers. Please refer to instruction sheet 3121467. (882 KB PDF) Still need tech support? Visit our Call Center or call 877-JLG-LIFT (554-5438).

Aftermarket Parts

Featured Part

2013 Decal Catalog
Let JLG assist in optimizing your resources, saving you time and money by providing your replacement decal needs from one source. In addition to the mini-catalog featured last year, we have compiled a full, competitively priced, 60+ page decal catalog, indexed by manufacturers such as Genie, Skyjack, Snorkel, and JLG. Keep track of one order, one PO.

Have an account with JLG? Visit Online Express today.


	Part Name 2013 Decal Catalog 2013 Decal Catalog (19 MB PDF)

Training Schedule

For more information on training pricing, email the JLG Training Department or call 1-877-JLG-LIFT for a quote. To register, download the Training Form (60 KB PDF) and fax to JLG TRAINING at 1-717-485-6013.

Classes are Filling Up!

The following classes are almost full, so secure a spot before it’s too late.

Train the Trainer
13 Spots Left
March 5 – 7, 2013
Las Vegas, NV

Boom Lift Service Training
6 Spots Left
February 26 – 28, 2013
Atlanta, GA

Electric Powered Boom Lift
Service Training
13 Spots Left
February 27 – 28, 2013
Atlanta, GA

340AJ Service Training
9 Spots Left
March 5 – 6, 2013
McConnellsburg, PA

JLG Telehandler Service Training
8 Spots Left
March 5 – 7, 2013
Riverside, CA

Train the Trainer
14 Spots Left
April 9 – 11, 2013
Oshkosh, WI

JLG Telehandler Service Training
14 Spots Left
March 26 – 28, 2013
Raleigh, NC

Boom Lift Service Training
14 Spots Left
March 19 – 21, 2013
Atlanta, GA

ES Scissor Lift Service Training
13 Spots Left
March 12 – 13, 2013
Atlanta, GA

RS Scissor Lift Training
13 Spots Left
March 13 – 14, 2013
Atlanta, GA

Ultra Boom Service Training
Models 1200SJP and 1350SJP Only
15 Spots Left
April 23 – 25, 2013
Orlando, FL

JLG Telehandler Service Training
14 Spots Left
March 26 – 28, 2013
Raleigh, NC

Compact Crawler Service Training
10 Spots Left
March 19 – 21, 2013
McConnellsburg, PA

SkyTrak Service Training
11 Spots Left
March 26 – 28, 2013
Raleigh, NC

11 Spots Left
April 9 – 11, 2013
Orrville, OH

Technician Fundamentals Training
7 Spots Left
April 9 – 11, 2013
McConnellsburg, PA

Download the 2013 Training Schedule (193 KB PDF) or check out our online courses.

In the News

New Online Express Functionality Coming Soon!

To make it easier for customers to visually identify their part and verify their items prior to placing orders with JLG, there will be a new functionality in Online Express allowing you to view thumbnail photos of our parts. When there is a picture available for the part, a camera icon will be displayed next to the part number in Availability, Order Entry and Aftermarket Products screens when clicked.

New Addition to JLG Service Provider Network

We are pleased to announce the addition of Southeast Equipment Plus to our Service Provider Network. As a JLG Authorized Service Provider, they are an extension of our company to help with your repair and service needs.

3665 James Road
Acworth, GA 30102
Phone: 866-444-4116
www.se-equipmentplus.com

JLG^® Trivia

January JLG Merchandise Winner Announced

Test your JLG knowledge in this month’s round of questions. And once again, we’re giving you the chance to win JLG merchandise!

Congratulations to Adam Motter from Dougherty Equipment, the winner of our drawing in January.