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JLG® Ground Support E-news | October 2018
Helpful Hints: Invoicing and Return Parts Authorizations
JLG Ground Support
December 2019
In This Issue
•   Helpful Hints: Invoicing and Return Parts Authorizations
•   Huge Year-End Savings on Select Parts
•   Check out the 2020 Training Schedule
•   The New Telehandler Sheet Material Swing Carriage
Helpful Hints: Invoicing and Return Parts Authorizations
Did you know that Online Express is for more than just ordering parts? You can also quickly and easily find your past invoices or create and search returns.

Finding Invoices: With a few quick steps, find invoices for your orders using P.O. Numbers, Invoice Numbers, Order Numbers, Serial Numbers or Item Numbers. Check out this simple tutorial for a step by step guide.

Return Parts Authorizations (RPAs): Returning parts before the 60-day return window is up and tracking your return status has never been easier. Following these basic steps you can more efficiently manage the return process.

Take control today by visiting the Order Management Dashboard in Online Express.
Please contact your Regional Service Manager or a JLG® service representative if you need more information.

Still need tech support? Visit our Call Center or call 877-JLG-LIFT (554-5438).
Featured Promotion
Huge Year-End Savings on Select Parts

It’s that time of year again when finding a great bargain is on everyone’s list. Enjoy holiday savings and give your fleet the gift of a new platform, fresh decal or other parts to finish out the year strong. For a limited time, get special price offerings on select JLG Genuine, JLG Reman and MaxQuip™ parts. Limited quantities are available, so order soon! Promotion runs from now through December 31, 2019.

Visit Online Express to order now.
Learn More
Have an account with JLG? Visit Online Express, contact the Parts Marketing team at 1-877-554-5438 or email partsprograms@jlg.com to learn more about our Parts and Accessories.
Check out the 2020 Training Schedule

Whether you need to work towards your certification for the new ANSI regulations, brush up on your skills, or want to become a certified trainer, JLG has a course to fit your needs.

Our 2020 Training Schedule has been released with course offerings in three convenient locations across the country throughout the year. For course descriptions and to get registered for the course that is right for you.

View Class Schedule

Learn more about JLG University training programs. For pricing inquiries, email the JLG® Training Department or call 1-877-JLG-LIFT (554-5438) for a quote.

Upcoming Classes: Find One That Works for You
Engine Powered Boom Lift Service
January 21 23
Riverside, CA or Houston, TX

ES and LE Series Scissor Lift Service
February 25 – 26
February 26 – 27
McConnellsburg, PA
Electric Powered Boom Lift Service
January 28 – 30

Riverside, CA

MEWP and Telehandler Train-the-Trainer (CLASSROOM ONLY)
March 16 –  20

McConnellsburg, PA

JLG Telehandler Service Training
February 4 – 6
Houston, TX


Download the full 2020 training schedule (576 KB PDF) Or link to in here
It’s Here! The New Telehandler Sheet Material Swing Carriage
Increase the versatility of your telehandler with the new sheet material swing carriage. This attachment is the ultimate solution for picking and placing sheetrock, drywall, plywood, greenboard, and other sheet materials at the job site. The sheet material swing carriage positions sheet material in entry points and windows at the proper angle, ensuring it can be handled and placed more efficiently.

For additional details, check out the Sheet Material Swing Carriage Flyer.

To order Sheet Material Swing Carriage, visit Online Express
Challenge your team with JLG® Trivia to help them learn more about JLG® machines, parts and services. In addition to bragging rights around the workplace, one of your teammates could win this month’s prize!

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JLG Industries, Inc.
1 JLG Drive
McConnellsburg, PA 17233 USA

877-JLG-Lift | www.jlg.com

An Oshkosh Corporation Company