A common question heard in the JLG call center is, “When should a damaged tire be replaced?” The following is a guideline that will help you make that decision.
Pneumatic tires: If there are any cuts, rips or tears that expose sidewall or tread area cords in the tire, remove the tire from service immediately. Arrangements must be made for replacement of the tire or tire assembly.
Polyurethane foam filled tires: Remove the tire from service immediately and make arrangements for replacement of the tire or tire assembly when any of the following conditions are discovered:
A smooth, even cut through the cord plies which exceeds 3 inches (7.5 cm) in total length
Any tears or rips (ragged edges) in the cord plies which exceeds 1 inch (2.5 cm) in any direction
Any punctures which exceed 1 inch in diameter
Any damage to the bead area cords of the tire
If a tire is damaged but is within the above noted criteria, the tire must be inspected on a daily basis to insure the damage has not propagated beyond the allowable criteria.
Still need tech support? Visit our Call Center or call 877-JLG-LIFT (554-5438).
JLG Ground Support strives to be your one-stop shop for all your needs. We have many different service kits that will help your service technicians maintain the life of your equipment. Our boom maintenance kits help you achieve smooth boom travel and include wear pad kits, boom chain kits and boom wire rope kits. Aerial and telehandler filter kits are factory approved and help maintain the lifespan of your equipment. We also have turntable bearing installation kits, low pressure and high pressure o-ring kits and many more kits to help keep your productivity high.
Have an account with JLG? Visit Online Express to order one of our Service Kits today.
For more information on training pricing, email the JLG Training Department or call 1-877-JLG-LIFT for a quote. To register, download the Training Form (60 KB PDF) and fax to JLG TRAINING at 1-717-485-6013.
Classes are Filling Up!
The following classes are almost full, so secure a spot before it’s too late.
Now you can get everything you need to know about SkyTrak and JLG telehandlers in convenient e-books. These handy, portable reference guides for the iPad® provide basic information, like product specifications and dimensional data, and also contain videos and image galleries with high-definition quality. Get an up-close view of the full range of telehandlers along with the many attachments and accessories. Interactive elements, like our embedded distributor locator, make it easy to locate a JLG dealer nearest you.
Tablet giveaway promotion begins December 11, 2012 at 9 AM (EDT) and ends at 11:59 PM (EDT) on March 15, 2013. United States residents only. A winner will be notified via email on March 21, 2013.
Online Express Mobile App
There is a new version update to the Online Express mobile app for your iPhone® and iPad®. Version 2.0.0 includes the following enhancements:
Order parts directly from the app
Improved parts messaging and information
App translated into OLE supported languages
Online Express Expands Web Compatibility
We are pleased to announce that the web version of OLE is now compatible with Safari, Chrome and Firefox. In the past, users were required to operate OLE with Internet Explorer. Using other web browsers hindered the functionality, such as entering serial numbers to obtain machine information and placing orders for quantities larger than one. Now users may choose their preferred web browser.
JLG® Trivia is Back
In our last Ground Support survey, you told us you missed our JLG quizzes. So, we’ve brought the trivia section back, and we’re also giving you the chance to win JLG merchandise! Test your JLG knowledge in this month’s round of questions.