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Tuesday, 20 December 2016

JLG’s recently-launched Metro-POD Lighting Tower – the newest addition to the company’s popular ‘Metro Series’ – not only provides users with the latest in light tower technology, but the added peace of mind of knowing the model has been purpose-built in accordance with ISO 9001 standards.

ISO 9001 is the standard which specifies the requirements for a Quality Management System (QMS), which is designed to help companies ensure that they meet the needs of customers and stakeholders while adhering to statutory and regulatory requirements for their product or service. 

Regulating the standard is the International Organisation for Standardisation (ISO), an independent, non-governmental group with a membership of 163 national standard bodies. 

ISO regularly reviews standards to ensure they remain relevant in a changing business environment – the latest update to ISO 9001 to which the Metro-Pod Lighting Towers are certified, introduce a number of new changes requiring a higher focus on risk mitigation and place a greater emphasis on customer satisfaction and continuous improvement.

JLG Industries General Manager - Australia & New Zealand, Bob Mules, said the latest certification demonstrates the robust management and quality systems at JLG, and the company’s desire to remain at the forefront of this industry sector.

“An ISO 9001 certification is evidence of our commitment to quality and provides our customers with evidence of our internal discipline to achieve this quality,” Bob said.

“It also assists in building a culture of continuous improvement where customers can count on consistent, repeatable, high quality products.

“Beyond JLG’s own internal processes, the certification also affects supplied components, guaranteeing a high standard to the overall product.”

ISO 9001 and JLG Metro-POD Lighting Towers

In meeting certification for its Metro-POD Lighting Towers and other lighting tower products, JLG’s facility in Port Macquarie, NSW, where the towers are designed and manufactured, use an extensive QMS that is annually audited both internally and externally by an independent third party auditor.

The facility uses an array of cutting edge, lean and six sigma tools to produce the products, with the goal of delighting customers with their superior performance.

As an additional measure to ensure JLG lighting towers meet JLG’s stringent internal and ISO 9001 requirements, five quality inspection points occur through the course of manufacturing before the product is shipped to customers. These are: a fabrication final inspection, paint final inspection, final assembly final inspection, run-up inspection and a final pass quality audit.

Gaining ISO 9001 was not only good for customers, but would also widely benefit JLG Industries, said Bob.

“Of course the benefits are clear for our customers in that they will receive a product that is of superior quality that will be extremely well supported by us” he said.

“JLG first achieved ISO certification in 2001, and by meeting the most recent ISO 9001 requirements we’ll ensure that our customers’ high expectations continue to be met. Having more satisfied customers of course leads to repeat purchases and great word of mouth which will attract new clientele to our brand.  Furthermore, this certification will improve our processes and further build efficiencies in our business – it’s a win-win situation.” 

To learn more about the Australian designed and developed JLG Metro Lighting Tower Pod, visit or call JLG Australia on 131 554 or JLG New Zealand on 64 9276 1278.