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North America
Latin America
Europe
Middle East
Africa
Russia
India
Pacific Rim
Australia and New Zealand
During this time of uncertainty, the safety and wellbeing of our team members and our customers is our top priority. As an organization, we have taken many preventive measures to limit the potential spread of the virus and mitigate the impact to our business and yours. Below are key actions taken to date.
JLG has proactively decided to suspend production in select facilities. Below is a list noting the current operational status of each plant:
United States – Reopened April 27thth
Mexico – Planned shutdown, reopening May 18th
France – Reopened April 6th
China – Open and operational
Romania – Planned shutdown, reopening May 18th
United Kingdom – Power Towers facility relocation underway, reopening June 1
The JLG Parts Distribution, Service & Call Centers remain open.
We have limited service technician travel in an effort to keep our team and yours healthy and safe. At this time, technicians will only be dispatched for service calls deemed critical.
Our parts distribution warehouses remain fully functional. We will continue to strictly abide by any local government requests related to business closures and implement any requested preventive health measures.
JLG call centers remain operational with most personnel working remotely. These teams were built with optimal flexibility to provide superior service across multiple time zones around the globe. Performance metrics are at their highest of the year, so we expect minimal disruption in our ability to respond to customer inquiries.
Though many of our manufacturing facilities are now closed, JLG has been deemed a life sustaining business, therefore, we have retained a small crew at each location. We continue to ship critical equipment and parts to minimize disruption to our customers.
In an effort to align supply to demand, we have adjusted manufacturing operations as per the above schedule. This action is exclusive to the Access Segment and does not impact manufacturing operations in the Commercial, Defense or Fire & Emergency segments of Oshkosh.
We have communicated with and are actively working with suppliers to adjust delivery schedules and volume to enable ramp up to full production as factories reopen.