Warranty
We back all of our equipment with a strong warranty program. Our aerial work platforms feature a “1 and 5” Warranty providing one year Standard Warranty on parts and five years Structural Warranty on structural components. Our telehandlers feature a “1, 2 and 5” Warranty providing one year Standard Warranty on parts, two years or 2,000 hours on drivetrain, and five years structural.
Warranty is established by the completion and submission of the First Delivery Warranty Registration Form. (43 KB PDF)
Warranty claims may be filed electronically using JLG's ONLINE EXPRESS® system.
View the JLG Warranty Certificate. (694 KB PDF)
JLG is committed to designing and building equipment that will deliver excellent productivity and long life. We back up our commitment with a vigorous product support organization, including a warranty program that was designed to exceed our customers expectation. Our account holders have the capability of submitting warranty claims through our Electronic Warranty System.
The Electronic Warranty System can be accessed through onlineexpress2.jlg.com. In addition, if further assistance is required you may contact any of our highly qualified Warranty Coordinators toll free at: 1-877-JLG-LIFT (1-877-554-5438) Warranty Service
Let JLG complete your warranty repair and service work for you. Whether you’re short-staffed, behind on rental fleet maintenance or just need some help, we can get the parts, perform the work and process the claim for you. All you have to do is make the call.
JLG Warranty Mission Statement
The JLG Warranty will provide world-class service to our customers by streamlining our processes to minimize redundancy and manual effort for our customers. We will strive to understand the needs of all customers, translate those needs to process changes, use systems to gain efficiencies in our processes, and ensure all customers are well informed through formal warranty training. JLG Warranty will lead the way in data collection, analysis, and reporting to drive corrective actions through proper channels within the organization. We will be persistent in our responsibility to identify opportunities that will continue to improve warranty operations.
LiftPod Warranty Forms
New Machine Inspection Forms
Boom Lift - Scissor Lift - Trailer Mounted Boom Lift (51 KB PDF)
JLG - Sky Trak - Lull Telehandler (51 KB PDF)
VP - VPSP - DVL - DVSP - SSV - MSP- MVL Vertical Lift
Triple L Trailer (41 KB PDF)
Annual Machine Inspection Forms
Boom Lift and Trailer Mounted Boom Lifts (62 KB PDF)
Scissor Lift (56 KB PDF)
13MSPT (51 KB PDF)
E18MJ - E26MJ - E33MJ
VP - VPSP - DVL - DVSP - SSV - MSP- MVL Vertical Lift (49 KB PDF)
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